Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cardinal Clinic
2019-08-07
Person
3
5
0
Review of Inpatients
written by a patient
7th August 2019
A nurse was always so loving and caring. My consultant was an amazing asset and helped me massively.
My therapist is an amazing therapist and they all deserve a medal.
2019-08-14 15:19:25
Response from Cardinal Clinic
Thank you for the positive review of the care you received at the Clinic.
Cardinal Clinic
2019-08-07
Person
4
5
0
Review of Inpatients
written by a patient
7th August 2019
Having the same doctor as when I was admitted the first time. The majority of the nursing staff are amazing and extremely approachable and supportive. A very small few you can feel like you are a hindrance sometimes. I was staying in Leigh, sometimes the bathroom smells as the courtyard is just below where patients smoke in the night food very good.
2019-08-14 15:09:39
Response from Cardinal Clinic
Thank you for taking the time to review our service and for the positive feedback. We are currently addressing the issue with smoking in the courtyard and apologise for any inconvenience.
Cardinal Clinic
2019-08-07
Person
4
5
0
Review of Inpatients
written by a patient
7th August 2019
Alcohol classes very good.
Flower class very good.
Staff understanding.
After care very good.
Facilities excellent.
Surroundings excellent.
Sky sports please!!!
2019-08-14 15:21:10
Response from Cardinal Clinic
Thank you for your review your feedback is important to us.
Cardinal Clinic
2019-08-07
Person
4
5
0
Review of Inpatients
written by a patient
7th August 2019
Loved being able to talk to the nurses any time I was at a bad place.
Loved access to the meadow.
Loved the pool, flower arranging.
Loved the classes-priceless stuff.
Loved the food choices.
I didn't feel too nice about male nurses entering my room.
I struggled with the meds window not opening till late at night. I wanted to take my meds at 9 pm to avoid being groggy the next morning.
2019-08-14 15:26:40
Response from Cardinal Clinic
Thank you for your review and all the positive aspects that will help other patients who may wish to be treated here. All nurses knock before entering the bedrooms to maintain and respect privacy.
Cardinal Clinic
2019-08-07
Person
2
5
0
Review of Inpatients
written by a patient
7th August 2019
Everything.
2019-08-14 15:20:30
Response from Cardinal Clinic
If you would like to discuss the reasons for your scoring , please contact us directly.
Cardinal Clinic
2019-08-07
Person
5
5
0
Review of Inpatients
written by a patient
7th August 2019
Care and support of staff (all) great food and nutrition staff on ward to listen and advise.
2019-08-14 15:05:16
Response from Cardinal Clinic
Thank you for your 5* review of the Clinic, your feedback is important to us.
Cardinal Clinic
2019-08-07
Person
4
5
0
Review of Inpatients
written by a patient
7th August 2019
A truly compassionate and caring team from top to bottom. Every member of staff always had time to listen.
2019-08-14 15:13:35
Response from Cardinal Clinic
Thank you for taking the time to review our service and for the compliments to our staff which are much appreciated.
Cardinal Clinic
2019-08-07
Person
4
5
0
Review of Inpatients
written by a patient
7th August 2019
Maybe better organisation around med times and more group activities within sessions.
Other than that, thank you.
2019-08-14 14:58:07
Response from Cardinal Clinic
Thank you for your feedback, it is important to us and reviewed by our management team.
Cardinal Clinic
2019-08-07
Person
5
5
0
Review of Day Treatment
written by a patient
7th August 2019
My key worker was excellent! Supportive, caring and I felt able to talk freely nice her at any time.
The group on a Thursday I found to be at a more advanced level which suited me better.
2019-08-14 15:14:16
Response from Cardinal Clinic
Thank you for the 5* review of our service and for the feedback which is important to us.
Cardinal Clinic
2019-07-26
Person
5
5
0
Written by a patient
Written by a patient 26th July 2019
Everyone is helpful, the facility is very welcoming.